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Azendoo vs Chat Apps

Do you remember IRC? They were those chat rooms where people would get together and talk about specific topics (even though the conversations often ended up diverting away from that topic).

Chat has been making a comeback these past few years. With the advent of Slack, and other key players such as Fleep, Flowdock, HipChat, and many more, chat rooms are now increasingly used in companies in order to centralize company communication.

Centralizing communication can show great benefits for teams across companies. Everyone can keep up to date easily, co-workers are more accessible, communication becomes more transparent, employees are more accountable, and overall productivity can be improved.

However, we believe that chat IRC as software is not the right solution of how to boost productivity in a company, because it can create confusion, cause misunderstandings, and can generally become overwhelming.

With tools such as Slack, people in the company have to be logged in all the time in order to see updates, and they have to read countless lines of chat, which quickly becomes very time-consuming.

Also, there is the obligation of being constantly hooked-up to these apps so that you don’t miss important information, or so that you are always available to jump in and share your point of view. The result is often a work environment that is no longer a healthy one, where everything becomes time-sensitive and urgent.

Another annoying thing with chat apps is that there is so much going on that everything becomes ephemeral, and no one really ever knows what everyone else is talking about. There can be multiple conversations happening at any one time, and so keeping up with this uneven flow of information can be overwhelming and tiring.

One effect is that people therefore tend to forget about what just happened. Even though these apps offer search features, you don’t necessarily remember the exact words used, in order to be able to search for them again.

The only real benefits we saw when looking into chat apps were those seen for small teams (because small teams means that the channels don’t get flooded), and for one-on-one private chats. That is why we decided to build our own Direct Messages feature.

Now, on top of all the ways they can already leverage better team communication, Azendoo users are also able to hold private chats with other team members, and get things done faster.

Azendoo was built for teams, to help them stay connected and boost their productivity, by providing a closed environment for discussions and tasks. The addition of Direct Messages has made Azendoo even more complete, so there are now even fewer reasons to switch to another app in order to reach out to your team.

In Azendoo, every conversation starts around a specific topic, and the discussions take place in the comments. So, even if there are two or more things worth talking about, you can put them into different messages, and everyone still knows what the initial topic was.

This eliminates confusion about who is talking about what, and makes it easier to go back to previous conversations, because the whole history is still there in case anyone forgets anything.

Azendoo was also built with task management in mind, and a big part of the app is dedicated to tasks. Tasks not only allow people to plan their workflow, but also to collaborate more effectively.

Since Azendoo allows multiple people to be subscribed to a given task, the task card comments can be used to exchange information, thoughts and updates, as well as files and links. This allows for task-specific communication, so you don’t even have to say what you are talking about: people will just know right away.

Here is a quick video to give you an overview of Azendoo:

Team Azendoo
Product Manager at Azendoo. I enjoy tech, building software, and football.
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